Refunds and Returns

We offer a 14-day return policy from the day the package is delivered to you.
Returns that are shipped back after the 14-day policy will be rejected and
shipped back to the original dispatch address. 

For defects and wrong shipped items, the customer must contact TCLS via
email at theclassyladyshopllc@gmail.com within 14 days. Such emails should
include the date of purchase and photographic evidence. In any such cases,
TCLS will provide a return label to you to have the defective/wrong item
shipped back to us. 
The cost of return shipment will be borne by the customer and should always
be shipped back with an active tracking number. All returns need to be
shipped back with UPS, DHL or FedEx. Due to long delivery time we do not
accept any local Postal Service.

Any returns that are due with customs charges will be covered by the buyer.
Either by invoice or will be deducted from the original refund. To offer faster
refund we recommend selecting the option of the sender paying for all
customs duties.

All returns must be in the perfect original condition as the original shipment,
along with any original attachments such as tags, box, or dustbag. We have
the right to refuse returns if the products have been worn or washed and with
any used scent. For declined returns, the order will be shipped to the buyer
and any additional shipping charges will be invoiced. 
Any agreed refunds will be made by bank transfer or by PayPal within 5
business days of received and approved returns.